HR Specialist with Italian

Our Client is a global leader in household appliances and appliances for professional use, selling more than 40 million products to customers in more than 150 markets every year. With a culture of passion for innovation, customer obsession and drive for results, the company uses thoughtful design and extensive consumer insight to meet the real needs of consumers and professionals. Our Client’s products include refrigerators, dishwashers, washing machines, vacuum cleaners and cookers sold under esteemed brands
For our Client, international Global Shared Service Centre which is localized in Cracow, we are looking for:

HR Administrator/ HR Specialist with Italian

Manage day to day service operations to all employees and managers. Provide high quality and consistent advice and support in a cost effective and efficient way that maximizes productivity, confidence and effectiveness. High quality and consistent advice and support in a cost effective and efficient way that maximizes productivity, confidence and effectiveness.

Duties:
• Respond to and resolve employee and line manager queries (phone, email, webmail and white mail) on any aspect of HR policy, process or HR administration
• Manage the delivery of the end to end HRS administrative services for all activities in the employee life cycle
• Resolve enquiries and issues according to policy and process, where requests are out of policy due to business specific requirements, escalate these to a specialist for further input
• Ensure the advice given to managers and employees is of a high quality, consistent and delivered in a customer focused way
• Ensure all working practices/communications are aligned to the policies
• Monitor volumetric and ensure any changes to volumes can be managed related to workload
• Use service reporting to identify areas for service improvement
• Maintain service standards, webmail and white mail) on any aspect of HR policy, process or HR administration.
• Manage the delivery of the end to end HRS administrative services for all activities in the employee life cycle
Requirements:
• Excellent knowledge of Italian language, good knowledge of English
• University degree in HR
• Customer service experience
• Strong organizational and communication skills
• Experience in an international environment will be an asset
• Ability to work with confidential information


What our Client is offer?
• Interesting job in international environment
• Team and personal responsibility
• Challenging tasks to encounter every day
• Opportunities for raising professional qualifications
• Stability of employment
• Work in a friendly environment
• Attractive social benefits packet
• Flexible work time



If you feel comfortable with all mentioned requirements, please apply in English by using e-mail address:
Krakow_pu3@pl.randstad.com